Whatever your view of the “Lord of the Rings” books and movies, we can all agree on one thing: they don't have anything to say about change management. Or do they? I think any scholar in Middle-Earth who happened to ask the [...]
"Courage is resistance to fear, mastery of fear, not absence of fear." - Mark Twain In the second installment of this blog series we discussed learning from errors and how that improves operational effectiveness. Furthe we learned information in the brain is [...]
My mother, who typically signaled her impending words of wisdom with, "Well, you know what they say," told me more than once, "Two heads are better than one." The value of collaboration — two or more people working together to achieve or create the same thing — has been [...]
"Leadership and learning are indispensable to each other." - John F. Kennedy The first installment of this blog series defined terms relating to leadership and how negative outcomes within organizations can be avoided with good leadership and organizational learning. In this installment, we will focus [...]
When purpose meets passion magic can happen and innovation is the engine. Perfumes have been with us since the Egyptians used them in religious ceremonies. It is thought that perfumes were used elites as status symbols, reminding all who come close of the wearer's status and power. The first "modern" [...]
Bringing Out the Heavy Artillery Do you want to know a secret about change management? Communication and training are important, but their effectiveness pales in comparison to Engagement. Now, I am not talking about engagement, I am talking about Engagement — with a capital E. We will get into [...]
In the third paragraph of this article, Augusto Giacoman states a hard truth about leading change: "People will not believe a message that presses the case for change if they don't believe the messenger." We at Expressworks agree. Credibility is critical to effective change leadership. Unless leaders establish credibility [...]
Resistance to Change in Organizations Comes from these Five Factors We know that businesses, if they are to thrive, must change over time. We also know that human beings resist change. Since businesses are made up of human beings, we have a classic catch-22 situation – a dilemma of [...]
How to Prepare for a Crisis You Couldn't Possibly Predict Most of us in the change business spend our energies planning for changes we know will happen — a system upgrade or new implementation, organizational restructure, or a merger / acquisition. While we can manage planned changes, what happens [...]
Opportunities co-exist with the challenges of transformation. Transformation to circular operations must undo decades, even centuries of unintended consequences. Original business models assumed an “anything goes” as far as design, resources and operations, as long as profitability goals were met. Moving from old business practice is challenging especially as areas [...]